AMRAN, A.; MUAWANAH, S.; WATI, M. A. S.; NISA, Y. F.; APRILIA, W. N. Implementation of e-crm (electronic customer relationship management) in improving the quality of service at 3 Saudara motorcycle wash. Jurnal Mandiri IT, [S. l.], v. 13, n. 4, p. 369–378, 2025. DOI: 10.35335/mandiri.v13i4.374. Disponível em: https://ejournal.isha.or.id/index.php/Mandiri/article/view/374. Acesso em: 15 jan. 2026.