Business Model Canvas Strategy Analysis in Technology-Based Startups
Keywords:
Business Model Canvas (BMC), Technology-Based Startups, Business Strategy Analysis, Business Model Innovation, Digital EntrepreneurshipAbstract
The rapid growth of technology-based startups in the digital economy highlights the importance of having a well-structured and strategic business model to ensure sustainability and competitiveness. However, many startups fail due to unclear value propositions, weak revenue models, and poor alignment between business components. This study aims to analyze the business strategy of a technology-based startup using the Business Model Canvas (BMC) framework. The research adopts a qualitative case study approach, with data collected through interviews, observations, and documentation, and analyzed using the nine elements of the BMC. The findings reveal that the startup demonstrates strengths in its value proposition, digital channels, and scalability, enabling it to effectively deliver services to its target market. However, weaknesses are identified in the alignment between customer segments and value propositions, as well as in the design of revenue streams that may not fully meet customer expectations. These gaps indicate the need for better strategic integration across business model components. The study concludes that the Business Model Canvas is an effective tool for systematically analyzing and improving startup strategies, particularly when used not only for planning but also for continuous evaluation and innovation to enhance long-term business performance and sustainability.
References
Akinrinoye, O. V., Kufile, O. T., Otokiti, B. O., Ejike, O. G., Umezurike, S. A., & Onifade, A. Y. (2020). Customer segmentation strategies in emerging markets: a review of tools, models, and applications. International Journal of Scientific Research in Computer Science, Engineering and Information Technology, 6(1), 194–217.
Anderson, J. C., Narus, J. A., & Van Rossum, W. (2006). Customer value propositions in business markets. Harvard Business Review, 84(3), 90.
Bala, M., & Verma, D. (2018). A critical review of digital marketing. M. Bala, D. Verma (2018). A Critical Review of Digital Marketing. International Journal of Management, IT & Engineering, 8(10), 321–339.
Baloh, P., Jha, S., & Awazu, Y. (2008). Building strategic partnerships for managing innovation outsourcing. Strategic Outsourcing: An International Journal, 1(2), 100–121.
Bonnemeier, S., Burianek, F., & Reichwald, R. (2010). Revenue models for integrated customer solutions: Concept and organizational implementation. Journal of Revenue and Pricing Management, 9(3), 228–238.
Carvalho, L., Galina, S., & Sánchez‐Hernández, M. I. (2020). An international perspective of the business incubators’ perception about business model canvas for startups. Thunderbird International Business Review, 62(5), 503–513.
Elonen, A. (2019). An empirical evaluation of business model canvas in software startups: a team perspective.
Gallaugher, J. M., Auger, P., & BarNir, A. (2001). Revenue streams and digital content providers: an empirical investigation. Information & Management, 38(7), 473–485.
Gebauer, H., Edvardsson, B., Gustafsson, A., & Witell, L. (2010). Match or mismatch: strategy-structure configurations in the service business of manufacturing companies. Journal of Service Research, 13(2), 198–215.
Ghezzi, A. (2019). Digital startups and the adoption and implementation of Lean Startup Approaches: Effectuation, Bricolage and Opportunity Creation in practice. Technological Forecasting and Social Change, 146, 945–960.
Helms, M. M., & Nixon, J. (2010). Exploring SWOT analysis–where are we now? A review of academic research from the last decade. Journal of Strategy and Management, 3(3), 215–251.
Ibrahim, E. B., & Harrison, T. (2020). The impact of internal, external, and competitor factors on marketing strategy performance. Journal of Strategic Marketing, 28(7), 639–658.
Keane, S. F., Cormican, K. T., & Sheahan, J. N. (2018). Comparing how entrepreneurs and managers represent the elements of the business model canvas. Journal of Business Venturing Insights, 9, 65–74.
Mithas, S., Tafti, A., & Mitchell, W. (2013). How a Firm’s Competitive Environment and Digital Strategic Posture Influence Digital Business Strategy1. MIS Quarterly, 37(2), 511–536.
Nohumba, I., Nyambuya, C., & Nyambuya, G. (2020). Integrating offline and online platforms for seamless banking experience. Journal of Management & Administration, 2020(1), 45–72.
Ojanen, V., Ahonen, T., Reunanen, M., & Hanski, J. (2012). Towards availability and sustainability in customer value assessment of asset management services. International Journal of Innovation and Sustainable Development, 6(4), 368–391.
Raynor, M. E. (2007). The strategy paradox: Why committing to success leads to failure (and what to do about it). Crown Currency.
Ruggieri, R., Savastano, M., Scalingi, A., Dorina, B., & D’Ascenzo, F. (2018). The impact of Digital Platforms on Business Models: an empirical investigation on innovative start-ups. Management & Marketing, 1210–1225.
Santos, K. da S., Ribeiro, M. C., Queiroga, D. E. U. de, Silva, I. A. P. da, & Ferreira, S. M. S. (2020). The use of multiple triangulations as a validation strategy in a qualitative study. Ciencia & Saude Coletiva, 25, 655–664.
Scillitoe, J. L., Poonamallee, L., & Joy, S. (2018). Balancing market versus social strategic orientations in socio-tech ventures as part of the technology innovation adoption process–examples from the global healthcare sector. Journal of Social Entrepreneurship, 9(3), 257–287.
Snilstveit, B., Vojtkova, M., Bhavsar, A., Stevenson, J., & Gaarder, M. (2016). Evidence & Gap Maps: A tool for promoting evidence informed policy and strategic research agendas. Journal of Clinical Epidemiology, 79, 120–129.
Srivastava, A. K., & Sushil. (2013). Modeling strategic performance factors for effective strategy execution. International Journal of Productivity and Performance Management, 62(6), 554–582.
Susanto, H., Fang Yie, L., Mohiddin, F., Rahman Setiawan, A. A., Haghi, P. K., & Setiana, D. (2021). Revealing social media phenomenon in time of COVID-19 pandemic for boosting start-up businesses through digital ecosystem. Applied System Innovation, 4(1), 6.
Tiwana, A., & Ramesh, B. (2001). E-services: Problems, opportunities, and digital platforms. Proceedings of the 34th Annual Hawaii International Conference on System Sciences, 8-pp.
Wagner, S. M. (2021). Startups in the supply chain ecosystem: an organizing framework and research opportunities. International Journal of Physical Distribution & Logistics Management, 51(10), 1130–1157.
Weinberg, G., & Mares, J. (2015). Traction: How any startup can achieve explosive customer growth. Penguin.
Zollo, M., Bettinazzi, E. L. M., Neumann, K., & Snoeren, P. (2016). Toward a comprehensive model of organizational evolution: Dynamic capabilities for innovation and adaptation of the enterprise model. Global Strategy Journal, 6(3), 225–244.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Belva Kirana, Dyana Dara, Naura Citra Lestari

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.


